Draft. Not yet reviewed by a lawyer.
Terms of Service
Meeting Copilot is provided by [your full name], [business address], IČO [number] ("we", "us"). Contact: support@meetingcopilot.online. You accept these terms by ticking the box when you create your account or sign in.
In short: Meeting Copilot helps you in conversations where help is allowed. Don't use it where an employer, school, exam body, platform or the law forbids it. You decide where and how you use it, and you are responsible for that, not us. We don't guarantee any result.
1. What the service is
Meeting Copilot is a Windows app. It turns the speech in a conversation into text and uses AI to suggest points you could say. It works in a small window on your own computer. Suggestions can be wrong or incomplete; you decide what you say.
2. What it is for
- Preparing for and practising important conversations, such as interviews, sales calls, negotiations, reviews and presentations.
- Support during your own calls and meetings where getting help is allowed, for example client and sales calls, team meetings, negotiations and Q&A after a presentation.
- Following and answering in a language that isn't your first language, and keeping up with fast or complex conversations.
- A meeting log for your own notes after the call.
3. What it is not for
You must not use Meeting Copilot:
- in any exam, test, certification, admission or other assessment where outside help is not allowed;
- in a job interview or other selection process if the employer or organiser does not allow help;
- in a way that breaks the rules of an employer, school, exam body, platform, client or contract that applies to you;
- to transcribe or process other people's speech where the law requires their consent or a notice and you don't have it;
- to impersonate anyone, to defraud or scam people, or to mislead anyone in a way that harms them;
- for surveillance or monitoring of people, or to make decisions about people (for example, hiring decisions about candidates);
- for anything illegal, harassing or discriminatory;
- to copy, reverse engineer, overload or resell the service, or to collect free minutes with several accounts.
4. Your responsibility
We strongly discourage using Meeting Copilot in any situation where a third party, such as an employer, school, exam body or platform, prohibits assistance. Before you use it, check the rules that apply to your conversation.
You alone decide where, when and how you use the service. You are solely responsible for following the rules and laws that apply to you and to the other participants, including any rules on consent, recording and the use of assistance. We don't watch how you use the app and we can't check whether you have consent.
We are not responsible for any misuse or unfair practice by a user, or for its consequences, for example a rejected application, a cancelled exam result, disciplinary action or a dispute with another participant. To the extent the law allows, you will compensate us for claims of third parties and reasonable costs that arise because you used the service in breach of these terms or of the law.
5. AI suggestions
Suggestions are produced automatically by AI. They can be inaccurate, incomplete or unsuitable, and they are not legal, financial, medical, HR or other professional advice. The app is instructed to use only the facts you give it, but it can still make mistakes. You are responsible for what you say and decide. We don't guarantee any result: not a job offer, a deal, a promotion or pay rise, a grade, or the outcome of a negotiation. Whether a conversation goes well depends on you and the other people in it.
6. Account
You must be at least 18 years old. One account per person. Keep access to your email account secure, because it is how you sign in. New accounts get 5 free minutes, once per person.
If you sign up with a work email address or buy minutes for a company or other organisation, you confirm that you are allowed to accept these terms on its behalf. These terms then apply to that organisation as well as to you.
7. Minutes and payments
You buy prepaid minute packs. There is no subscription and nothing renews automatically. Minutes are used while the app is listening or writing answers: one minute per minute, whichever AI model you choose. Minutes don't expire while the service operates. Prices include VAT. Our reseller Paddle.com is the merchant of record for all orders and handles payment, invoices and tax; Paddle's buyer terms also apply.
8. Refunds
See our Refund policy. In short: within 14 days of buying a pack, you get your money back for the minutes you haven't used.
9. Your data
We don't store your audio, transcripts or suggested answers, and we never use your data to train AI or sell it. Your CV and notes are saved only on your own computer. The meeting log exists only in the app until you download it or it is deleted. Details are in our Privacy policy.
10. Breaking these terms
Reporting misuse. Anyone, for example a school, exam body, employer or platform, can report suspected misuse to support@meetingcopilot.online. We look at every report. Because we don't keep recordings or transcripts, we decide based on the report and the account information we have. If we conclude that an account breaks these terms, we may suspend or close it. We share personal data with the person reporting only if the law requires it (for example, an order from a court or the police).
If you use the service in breach of sections 3 or 4, we may suspend or close your account. Where the law allows, minutes used in breach are not refunded. We will tell you why, and you can reply to us before a final decision unless the breach is serious or illegal.
11. Availability
The service depends on third-party providers (speech-to-text, AI, hosting). We aim for it to work during your calls but can't guarantee uninterrupted service. If an outage on our side costs you minutes, write to us and we will restore them.
12. Liability
To the extent the law allows, our total liability is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost earnings or opportunities. This doesn't limit liability for harm caused intentionally or by gross negligence, for harm to life or health, or any rights you have as a consumer under Czech or EU law.
13. Changes and termination
We may change these terms with 14 days' notice by email. If you don't agree with the change, you can close your account before it takes effect and get back the money for your unused minutes. You can close your account at any time by writing to us. We may close accounts that break these terms (see section 10).
14. Law
Czech law applies. Consumers can also use the EU Online Dispute Resolution platform and the Czech Trade Inspection Authority (ČOI) for out-of-court disputes.